REPAIR & SERVICE
Omega Seamaster 300M Diver

Gray & Sons Jewelers, located in Miami Beach, Florida is an independent watch service center, repairing Omega Seamaster 300M Diver watches since 1980.

After five unsuccessful attempts to get his steel and gold Omega Seamaster 300M Diver repaired at five different supposedly authorized Omega service centers, a customer who was very happy with the service Gray & Sons independent watch service center had performed on his Panerai Luminor Power Reserve sent us the watch, his favorite, for us to finally get it repaired correctly. One of our Swiss-trained master watchmakers immediately diagnosed the previously unidentified cause of the issue and was able to resolve it by replacing the broken part with an authentic original part from Omega, along with a complete service of the movement using authentic Omega equipment and tools.

The Omega Seamaster 300M Diver was only made for a few years in the late 1990’s, featuring a 41mm case, a completely metal unidirectional rotating diver’s bezel, and a helium release valve. The watch was available in steel, steel and gold, and all-gold versions. There were several dial color options, including the iconic Omega blue seen on James Bond Seamasters. No wonder it is this customer’s favorite watch, and now Gray & Sons watch repair center has serviced, maintained, repaired, and refinished three watches for this same customer.

Gray & Sons Jewelers master watchmakers have worked for some of the leading manufacturers of fine Swiss luxury watches, such as Audemars Piguet, Omega, Breitling, and more. With many decades of experience between them, Gray & Sons’ Swiss-trained watchmakers are able to service, repair, maintain, and refinish hundreds of fine watch models, including perpetual calendars, tourbillon movements, antique pocket watches, co-axial movements, etc. using authentic original parts whenever possible.

Just a few steps away from the renowned Bal Harbour Shops, where such shops as Cartier, Tiffany, Bvlgari, Rolex, F.P. Journe, Richard Mille, David Yurman, Van Cleef & Arpels, Tourneau, Audemars Piguet, Chopard, and Harry Winston make their homes, Gray & Sons Jewelers is considered by many to be the premier watch repair facility in the United States.

Omega Seamaster after watch repair

Gray and Sons Jewelers will buy, sell, are a trader of, and repairs top brands of Swiss luxury watches like Breitling, TAG Heuer, Patek Philippe, Rolex, Vacheron Constantin, Cartier, Panerai, Chopard, IWC, Harry Winston, Bvlgari, F.P. Journe, Audemars Piguet, Omega, and many more. Clients can also enjoy a fresh cup of coffee while they buy, sell, trade, and repair their special jewelry pieces.

Omega Seamaster 300M Diver Repair & Service

Omega Seamaster 300M Diver Miami Beach Repair & Service

Meet Our Miami BeachOmega Seamaster 300M Diver Swiss-Trained Watchmakers

NEED A WATCH REPAIR?
CLICK HERE TO BEGIN THE PROCESS

Request pre-labeled Easy Ship Box and mail in your item to repair.

Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.

Pre-Owned Breitling Chronomat B13047

Pre-Owned Breitling Chronomat B13047

Pre-Owned Breitling Chronomat Evolution B13356 w514360

Pre-Owned Breitling Chronomat Evolution B13356 w514360

Swiss Watch Repair Services by Gray & Sons in Miami

Swiss Watch Repair Services by Gray & Sons in Miami

OUR EXPERIENCE

OVER 150 YEARS OF COMBINED WATCHMAKING AND JEWELRY/CASE AND BRACELET REPAIR EXPERIENCE!

Miami Watch Repairs by Gray and Sons Jewelers

How to Repair Your Watch with Gray & Sons Jewelers

We offer our watch repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.



Local Repairs

Come visit our showroom and let us evaluate your watch. Our Swiss-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.



National Repairs

To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items. This allows you to receive our state of the art services anywhere in the country, so you never compromise on the care your watch rightfully deserves.

PAST REPAIRS

Corum Admirals Cup Watch Repair in Boca Raton

Corum Admirals Cup Watch Repair in Boca Raton

Good day Harry Q.,

I hope this email finds you well. As part of our service we would like to offer a quick snap of the inside of your Corum Admirals Cup. Compared to other repair centers we like to involve our clients in their repair by showing them pictures of their watch movement completely disassembled. The movement parts will undergo a 4 stage cleaning process though 3 different cleaning solutions on our ultrasonic cleaning machine. This process guarantees the removal of old oils and lubricants. Once this process is completed, the movement will be reassembled applying four different synthetic oils to properly ensure the life span of the time piece.

With the help of sophisticated computers we will perform final regulations as well as an automatic test to ensure your watch's winding mechanism is working to specifications. After a period of quality control, your watch will be returned to you calibrated to perform within factory specifications. You will have a two year warranty on the performance of the movement.

I hope that you enjoy this peek inside your timepiece. I'm sure that no other repair center will do this and share this process with their clients.

If you have any questions, please contact us directly. we will be happy to serve as your contact for all repairs, purchase, sale, consignment or trade needs.

Thank you.

Read More

Dubey & Schaldenbrand Aerodyn Duo Watch Repair in the Ft. Lauderdale area.

Dubey & Schaldenbrand Aerodyn Duo Watch Repair in the Ft. Lauderdale area.

Good day Dan W.,

Thank you for choosing Gray & Sons as your local repair center for your Dubey & Schaldenbrand Aerodyn Duo in the Ft. Lauderdale area.

Unlike most watch repair centers Gray and Sons like to involve our customers through the process by sending them a quick snap of the movement completely disassembled. We are old-fashioned and want to show you the work that is out on every timepiece rather than to just tell you about it. As you can see in the picture attached the movement is completely taken apart down to the smallest component. Every part will undergo a deep cleaning process using a 4 step ultrasonic cleaning machine. During this step, 3 different cleaning solutions will remove all lubricants, and prepare the movement for reassembly. Once cleaned everything will be put back together piece by piece with the application of four different types of synthetic oils to ensure longer life-span on the moving parts.

During our final quality control process we will check on the automatic mechanism to ensure the powering up of the watch and power reserve. Your watch will returned fully calibrated up to manufacturers standards. You watch repair will include a full polishing and detail on the case plus a one year warranty on the functionality of the movement.

I hope you enjoyed this look inside your special timepiece. Check with your watch loving friends to see if they have similar photos of their watches.

Thank you so much for your business and we hope to keep serving all your watch and jewelry needs.
If you have any questions please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment or trade needs in the Ft Lauderdale area.

Read More

Audemars Piguet Royal Oak timepiece repair

Audemars Piguet Royal Oak timepiece repair

Good Day Peter F.,

We would like to thank you for giving us the opportunity to work on your Audemars Piguet Royal Oak timepiece. We know how complicated it can be to be able to find a repair center you can trust with the service for you locally in South Florida.

As part of the repair, Gray and Sons would like to share with you a quick peek into the movement of your watch. What sets Gray and Sons apart from other repair centers is that we not only tell you what we do, but we also show you the work that is put into servicing a beautiful timepiece like yours. The picture shown below shows the movement as it was completely disassembled down to the last screw before its carefully place into our ultrasonic cleaning machine. During this process the parts will go through a thorough cleaning, using 3 different cleaning solutions along with powerful ultrasonic vibrations that will ensure all lubricants and contaminants to be removed from each individual part. After this process is completed our Swiss trained master watchmakers will reassemble your timepiece with the help of precision tools, sophisticated timing computers and four different types of synthetic oils.

Before the watch is returned to you we will do final calibrations to ensure proper time keeping and we will also check for waterproof using an air pressure and vacuum computer. This repair will include a one year warranty and also a full polish on the case and bracelet done by our in-house polisher.

I hope you enjoyed this look inside your special timepiece. Check with your watch loving friends to see if they have similar photos of their watches.

Thank you so much for your business and we hope to keep serving all your watch and jewelry needs.
If you have any questions please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment or trade needs in the Bal Harbor Area.

Read More

Audemars Piguet Royal Oak Watch Reapir

Audemars Piguet Royal Oak Watch Reapir

Good day Tony E.,

Thank you once again for giving Gray and Sons the opportunity to work on your Audemars Piguet Royal Oak. As part of this repair experience we would like to invite you into the movement of your watch. What sets Gray & Sons apart from other repairs centers is that we are old-fashioned. Not only we say that we do the work but we actually show you what it's done. The picture we are sending you was taken right after the movement was cleaned through our ultrasonic cleaning machine. During this process powerful vibrations along with 3 different cleaning solutions help remove all contaminants from every moving mechanism on your watch. After this cleaning process is completed and your case and bracelet are polished by our in-house polisher, the movement is ready to be reassembled.

Our master watchmaker will put your movement back together with the help of precision tools and sophisticated timing computers. Once the movement is back in place it will be calibrated to company specifications.

After this process is completed and the watch undergoes a thorough quality control, it will returned to you with a one year warranty.

I hope you enjoyed this experience and we hope that you will think of us next time you need a service on another timepiece or if you are looking to upgrade or add another watch to your collections.

Thank you

Read More

Rolex Submariner 18K and Stainless Steel #16613 Watch Repair in Chicago

Rolex Submariner 18K and Stainless Steel #16613 Watch Repair in Chicago

Local Rolex Submariner 18K and Stainless Steel  
Reference 16613 repair in Chicago

Good day Harry K.,

I hope this email finds you well. As part of our service we would like to offer a quick snap of the inside of your watch. Compared to other repair centers we like to involve our clients in their repair by showing them pictures of their watch movement completely disassembled. The movement parts will undergo a 4 stage cleaning process though 3 different cleaning solutions on our ultrasonic cleaning machine. This process guarantees the removal of old oils and lubricants. Once this process is completed, the movement will be reassembled applying four different synthetic oils to properly ensure the life span of the time piece.

With the help of sophisticated computers we will perform final regulations as well as an automatic test to ensure your watch's winding mechanism is working to specifications. After a period of quality control, your watch will be returned to you calibrated to perform within factory specifications. You will have a two year warranty on the performance of the movement.

I hope that you enjoy this peek inside your timepiece. I'm sure that no other repair center will do this and share this process with their clients.

If you have any questions, please contact us directly. we will be happy to serve as your contact for all repairs, purchase, sale, consignment or trade needs.

Thank you.

Read More

Repair service for Jaeger LeCoultre Memovox Watch Repair in Bal Harbour, FL

Repair service for Jaeger LeCoultre Memovox Watch Repair in Bal Harbour, FL

Repair service for Jaeger LeCoultre Memovox 
Watch Repair in Bal Harbour, FL

Good afternoon Oscar,

I hope this email finds you well. The service on your Jaeger LeCoultre is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion. 
Other service providers may claim to fully and completely service your watch, but we are old-fashioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs. 
Thank you

Pedro

Read More

New York repairs by Gray and Sons for Rolex DayDate 18k Reference 18038

New York repairs by Gray and Sons for Rolex DayDate 18k Reference 18038

New York repairs by Gray and Sons for Rolex DayDate 18k Reference 18038

Hello Henry M.,

Thank you for choosing Gray & Sons as your one stop repair center for your Rolex DayDate reference 18038. As part of our service we would like to share a picture of your movement completely disassembled while its going through one of the stages of the repair. This movement will be cleaned to ensure removal of oils and lubricants. Other repair centers only claim they fully service your watch while we actually show our clients and make them part of the repair process.

Movement parts will be cleaned using an ultrasonic cleaning machine. The movement will be put through different cleaning solutions so that it can then be reassembled using new synthetic oils to ensure a longer life span on the parts.

We will do final regulations and water testing using sophisticated timing computers and pressure machines. After a period of quality control and observing timekeeping your watch will be returned to you. This repair will come with a two year warranty on the performance of the movement.

I hope that this sneak peek into the movement of your Rolex Daydate is something you enjoy. Gray and Sons wants to make sure you feel safe that your watch is being handle by professionals. Feel free to share this with all tour watch loving friends.

If you have any questions regarding your repair please contact us directly. we will be happy to serve you as your point of contact for all repairs, sales, trades and consignment needs.

Read More

Rolex Airking Stainless Steel Repair Reference 14010 Repair in Palm Beach County

Rolex Airking Stainless Steel Repair Reference 14010 Repair in Palm Beach County

Rolex Airking Stainless Steel Repair Reference 14010 Repair in Palm Beach County

Good day Diana R.,

Thank you for trusting us with the repair of your Rolex Airking Reference 14010. As part of the Gray & Sons experience we would like to share a peek of the inside of your watch as it passed through one stage of work towards completion. Other repair centers claim to fully disassemble your watch, but we are old-fashioned and want to show you the work that is put on every timepiece rather than to just tell you about it. As you can see the movement is completely taken apart down to its individual components. Movement parts will be put through a 4 step cleaning process that will use three different solutions to wash away accumulated dirt and old lubricants. We will re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different types of synthetic oils to get the watch running perfectly.

We will do final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two-year warranty on the performance of the movement.

I hope you enjoyed this look inside your special timepiece. Check with your watch loving friends to see if they have similar photos of their watches.
Thank you so much for your business and we hope to keep serving all your watch and jewelry needs.

If you have any questions please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment or trade needs in the Palm Beach Area.

Read More

Rolex Airking Reference 14010 Watch Reapir in Palm Beach, FL

Rolex Airking Reference 14010 Watch Reapir in Palm Beach, FL

Good day Diana W.,

Thank you for trusting us with the repair of your Rolex Airking Reference 14010. As part of the Gray & Sons experience we would like to share a peek of the inside of your watch as it passed through one stage of work towards completion locally in the Palm Beach area.

Other repair centers claim to fully disassemble your watch, but we are old-fashioned and want to show you the work that is put on every timepiece rather than to just tell you about it. As you can see the movement is completely taken apart down to its individual components. Movement parts will be put through a 4 step cleaning process that will use three different solutions to wash away accumulated dirt and old lubricants. We will re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different types of synthetic oils to get the watch running perfectly.

We will do final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two-year warranty on the performance of the movement.

I hope you enjoyed this look inside your special timepiece. Check with your watch loving friends to see if they have similar photos of their watches.

Thank you so much for your business and we hope to keep serving all your watch and jewelry needs.
If you have any questions please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment or trade needs in the Palm Beach Area.

Read More

Rolex DayDate reference 18038 Watch Repair New York

Rolex DayDate reference 18038 Watch Repair New York

Hello Jacob L.,

Thank you for choosing Gray & Sons as your one stop repair center for your Rolex DayDate reference 18038. As part of our service we would like to share a picture of your movement completely disassembled while its going through one of the stages of the repair. This movement will be cleaned to ensure removal of oils and lubricants. Other repair centers only claim they fully service your watch while we actually show our clients and make them part of the repair process. Movement parts will be cleaned using an ultrasonic cleaning machine. The movement will be put through different cleaning solutions so that it can then be reassembled using new synthetic oils to ensure a longer life span on the parts.

We will do final regulations and water testing using sophisticated timing computers and pressure machines. After a period of quality control and observing timekeeping your watch will be returned to you. This repair will come with a two year warranty on the performance of the movement.

I hope that this sneak peek into the movement of your Rolex Daydate is something you enjoy. Gray and Sons wants to make sure you feel safe that your watch is being handle by professionals with almost 40 years in the repair business. Feel free to share this with all tour watch loving friends.

If you have any questions regarding your repair please contact us directly. we will be happy to serve you as your point of contact for all repairs, sales, trades and consignment needs.

Read More

Rolex Submariner Stainless Steel Watch Repair Chicago

Rolex Submariner Stainless Steel Watch Repair Chicago

Good day Harry E.,

I hope this email finds you well. As part of our service we would like to offer a quick snap of the inside of your watch. Compared to other repair centers we like to involve our clients in their repair by showing them pictures of their watch movement completely disassembled. The movement parts will undergo a 4 stage cleaning process though 3 different cleaning solutions on our ultrasonic cleaning machine. This process guarantees the removal of old oils and lubricants. Once this process is completed, the movement will be reassembled applying four different synthetic oils to properly ensure the life span of the time piece.

With the help of sophisticated computers we will perform final regulations as well as an automatic test to ensure your watch's winding mechanism is working to specifications. After a period of quality control, your watch will be returned to you calibrated to perform within factory specifications. You will have a two year warranty on the performance of the movement.

I hope that you enjoy this peek inside your timepiece. I'm sure that no other repair center will do this and share this process with their clients.

If you have any questions, please contact us directly. we will be happy to serve as your contact for all repairs, purchase, sale, consignment or trade needs.

Thank you.

Read More

Rolex YachtMaster Watch Repair in Philadelphia

Rolex YachtMaster Watch Repair in Philadelphia

Good day Gustavo L.,

I hope this email finds you well. We want to thank you for choosing Gray and Sons as your preferred watch repair center for the Philadelphia area. As part of the repair experience, Gray & Sons would like to share with you a quick look into the movement of your watch during the disassembly process before the movement is cleaned on our ultrasonic cleaning machine. During this 4 step process, each individual part is cleaned and rinsed through 3 difference solutions together with powerful ultrasonic vibrations facilitating all contaminants to de-attach from each part. Once the movement is completed and the case and new crystal is replaced, everything will be reassembled applying four different synthetic oils to properly ensure time keeping and longer lifespan of your time piece.

Using precision tools and timing computer we are able to calibrate your watch. Automatic system test will be performed to ensure the winding mechanism is working up to company specifications. Once a period of quality control is completed, your Rolex Yachtmaster will be returned to you looking like new. Along with your repair is included a two year warranty on the performance of the movement.

I hope you enjoy this peek inside of your watch. I'm sure that no other repair center will do this for their clients. Make sure that you share this picture with all your watch loving friends.

If you have any questions please contact us directly. We will be happy to serve as your contact for all repairs, purchases, sales, consignments or trade needs.

Thank you.

Read More

Breguet Heritage Watch Repair in Miami, FL

Breguet Heritage Watch Repair in Miami, FL

Good day Cecilia D.,

We would first like to thank you for choosing Gray and Sons as your local repair center for your Breguet Heritage. As part of our repair experience we like to share a quick look inside the watch with all our clients. This picture shows your movement completely disassembled before proceeding to our 4-step ultrasonic cleaning machine. During this step the movement will be cleaned and rinsed using a combination of 3 different solutions and powerful ultrasonic vibrations. This ensures the removal of old lubricants and any contaminants. Once this process is finished, the movement will be reassembled by our Swiss trained master watchmakers with the help of precision tools and sophisticated timing computers.

We will perform final regulations as well as an automatic test to ensure that your watch's winding system is working up to manufacturer standards. After a thorough quality control process, your watch will be ready to be returned to you calibrated and water tested. Included with your repair will be a one year warranty on the performance of your movement.

I hope that you enjoy this experience looking at the components that make your watch run and keep time. We are happy to share this things with our clients to their experience with us one of a kind.

If you have any questions, please contact us directly. We will be happy to serve as your contact for all repairs, purchase, sale, consignment or trade needs.

Read More

Repair Rolex Datejust Ref: 69173 in Austin, Texas

Repair Rolex Datejust Ref: 69173 in Austin, Texas

Repair Rolex Datejust Ref: 69173 in Austin, Texas

Good afternoon Steve,

I hope this email finds you well. The service on your Rolex is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the external parts such as the crystal and crown are all original and have not been altered as part of this service. The watch has a circa of 1981

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs.

Thank you
Pedro | Repair Manager

Read More

Repair Rolex Datejust Ref: 69173 in Brickell, Florida

Repair Rolex Datejust Ref: 69173 in Brickell, Florida

Repair Rolex Datejust Ref: 69173 in Brickell, Florida

Good afternoon Steve,

I hope this email finds you well. The service on your Rolex is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the external parts such as the crystal and crown are all original and have not been altered as part of this service. The watch has a circa of 1981

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs.

Thank you
Pedro | Repair Manager

Read More

Rolex Date Just 179174 Repairs in Brickell, South Florida

Rolex Date Just 179174 Repairs in Brickell, South Florida

Rolex Date Just 179174 Repairs in Brickell, South Florida

Good afternoon Roland,

I hope this email finds you well. The service on your Rolex is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the external parts such as the crystal and crown are all original and have not been altered as part of this service. No internal parts seem to require replacement.

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs.
Thank you

Pedro | Repair Manager

Read More

Rolex Masterpiece ref 18946 Repair and Rolex Submariner ref. 16613 Repairs in Miami, FL

Rolex Masterpiece ref 18946 Repair and Rolex Submariner ref. 16613 Repairs in Miami, FL

Rolex Masterpiece ref 18946 Repair and Rolex Submariner ref. 16613 Repairs in Miami, FL

Good afternoon Ray,

I hope this email finds you well. The service on both your Rolexes is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the rethreading of your platinum case is complete and threading down well.

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs.
Thank you

Pedro | Repair Manager

Read More

Repair Rolex Submariner Ref: 5512 in Surfside, Florida

Repair Rolex Submariner Ref: 5512 in Surfside, Florida

Repair Rolex Submariner Ref: 5512 in Surfside, Florida

Good afternoon William,

I hope this email finds you well. The service on your Rolex is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the external parts such as the crystal and crown are all original and have not been altered as part of this service. No internal parts seem to require replacement.

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

Thank you
Pedro | Repair Manager

Read More

Rolex Submariner 16803 in West Palm Beach Florida

Rolex Submariner 16803 in West Palm Beach Florida

Rolex Submariner 16803 in West Palm Beach Florida

Good afternoon Lee,

I hope this email finds you well. The service on your Rolex is in progress. As part of the Gray & Sons service experience, we would like to share with you a photo of your watch as it passed through one stage of work towards completion.
Other service providers may claim to fully and completely service your watch, but we are old-fash- ioned and want to show you the work, rather than just tell you about it. As you can see, we totally disassembled your watch down to its individual components. Movement parts will be put through a multiple-stage cleaning process that will use three different solutions to wash away all the accumulated dirt and old lubricants. We will then re-assemble your watch piece by piece, wheel by wheel, screw by screw, and apply four different synthetic oils to get the watch running perfectly.

We will do the final adjustments, automatic testing on winding wheels and, after a period of quality control, your watch will be returned to you calibrated to perform within manufacturer's specifications. You will have a two year warranty on the performance of the movement.
Based on our watchmaker's observations of your watch, the external parts such as the crystal and crown are all original and have not been altered as part of this service. No internal parts seem to require replacement.

I hope you enjoy this peek inside your special timepiece. Check with your watch-loving friends to see if they have similar photos of any of their watches.

If you have any questions, please contact me directly. I will be happy to serve as your point of contact for all service, purchase, sale, consignment, or trade needs.
Thank you

Pedro | Repair Manager

Read More